About Shobhit University:
Shobhit University is a leading educational institution committed to empowering students with knowledge, skills, and opportunities to shape their future. We offer a range of undergraduate, postgraduate, and doctoral programs with a focus on academic excellence, innovation, and practical learning.
Job Description:
We are seeking a dynamic and enthusiastic Telecaller to join our team on campus. As a Telecaller, you will play a key role in reaching out to potential students, informing them about our programs, and assisting them with admission inquiries. This is an exciting opportunity for someone who is passionate about education and enjoys connecting with people.
Key Responsibilities:
- Make outbound calls to prospective students and parents to promote Shobhit University's programs and offerings.
- Handle inbound inquiries, answering questions regarding admissions, course details, fees, and campus facilities.
- Follow up on leads and inquiries to provide relevant information and address concerns.
- Maintain accurate records of all interactions in the CRM system.
- Achieve daily/weekly call targets and assist in meeting overall enrollment goals.
- Coordinate with the admissions team to guide students through the enrollment process.
Qualifications:
- High School diploma or equivalent; Bachelor's degree is a plus.
- Proven experience as a telecaller, customer service representative, or in a related role.
- Excellent communication skills, both verbal and written, in English and [mention local language if applicable].
- Friendly, persuasive, and able to handle queries and objections with a positive attitude.
- Ability to work on-site and adhere to working hours set by the University.
What We Offer:
- Competitive salary and performance-based incentives.
- A collaborative and supportive work environment.
- Opportunity to be part of a reputable educational institution and make a difference in students lives.
