Telecaller Sales Executive

Customer Care & Sales Representative

• Note :

Females Only

• Work from Office

Minimum 1 Year experience

• Salary Starts from 12,000 INR

Candidate must have strong command on English, Hindi Telugu Languages

• Responsibilities

Manage phone calls

• Generate sales from the leads

Identify and assess customers needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

English, Hindi Telugu Languages

• Knowloedge on Ms Excel , Ms- Doc, Google Drive

• Requirements and skills

Proven customer support experience or experience as a Client Service Representative

• Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

Diploma/ Bachelor

Job Type: Full-time

Schedule:

• Day shift

Experience:

• Cold calling: 2 years (Preferred)

total work: 2 years (Preferred)

• Sales: 2 years (Preferred)

* sales representative: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person