Telecaller

Company Overview

Raija Solar is a trusted brand in solar system integration, offering complete energy security and independence through solar power plants. With a strong and quality product line, advanced technology, and a well-established infrastructure, Raija Solar is dedicated to satisfying the needs and expectations of its customers.

Job Overview

The role of a Telecaller at Raija Solar is to make outbound calls to potential customers and provide information about the company's solar power plant offerings. The job is located in Mangaluru, Karnataka, India, and is a full-time position.

Qualifications and Skills

• Junior level position with 1 to 3 years of experience as a Telecaller
• Knowledge of all the details of the product or service offerings
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Ability to build rapport and maintain relationships with customers
• Goal-oriented and result-driven attitude
• Proficient in using CRM software
• Ability to handle objections and provide appropriate solutions
• Positive and resilient mindset
• Flexibility in changing communication style based on different situations

Roles and Responsibilities

• Make outbound calls to potential customers
• Provide detailed information about the company's solar power plant offerings
• Update and maintain contact lists of individuals
• Record customer interactions and sales activities
• Conduct regular meetings to clarify progress and performance expectations
• Receive and address customer feedback and criticisms
• Adapt communication style for unusual events