We are seeking a motivated and dynamic Tele Counsellor for our domestic call centre. The ideal candidate will have experience in lead generation and outbound telecalling. The primary responsibility will be to generate leads and effectively communicate with potential clients in both English and Kannada.
Key Responsibilities:
- Conduct outbound calls to prospective clients to generate leads.
- Provide information about our services and answer any questions clients may have.
- Maintain a high level of customer service and professionalism.
- Accurately record and update client information in the database.
- Meet daily, weekly, and monthly call and lead generation targets.
- Follow up with potential clients to ensure they have the necessary information and support.
- Collaborate with team members and management to improve processes and achieve targets.
- Minimum education requirement is a 12th Pass with results in hand.
- Graduates and undergraduates are also eligible to apply.
- A minimum of 6 months experience in a similar role.
- Strong communication skills in both English and Kannada.
- Ability to work in a fast-paced environment and manage time effectively.
- Proficient in using computers and various software applications.
- Office hours are from 10:00 AM to 7:00 PM.
- The position requires working six days a week, from Monday to Saturday.
- Sunday is a fixed day off.
- Prior experience in a lead generation process.
- Experience in outbound telecalling.
- Ability to handle rejection and remain motivated.
