Telecaller

Company Overview

MILK INFOTECH PRIVATE LIMITED is an ITes and IT company based in Gurgaon, Haryana, India. The company has 51-200 employees and belongs to the Information Technology & Services sector. For more information, visit their website at .

Job Overview

Telecaller at MILK INFOTECH PRIVATE LIMITED. Job type: Full-Time. Location: Gurgaon, Haryana. Experience Level: Fresher (0-1 year).

Qualifications and Skills

• Excellent communication skills
• Active listening
• Persuasion
• Customer service
• Phone etiquette
• Problem-solving
• Time management
• Sales skills

Roles and Responsibilities

• Make outgoing calls to potential customers
• Handle customer queries and provide appropriate solutions
• Persuade customers to purchase products or services
• Work towards achieving sales targets
• Maintain a high level of professionalism and customer service
• Document all call information as per company's guidelines
• Adhere to communication scripts when handling different topics
• Follow up on customer calls when necessary