Job Overview
We are hiring a Telecaller to join our dynamic team. As a Telecaller, you will be responsible for making outbound calls to potential clients and maintaining a strong customer database. This is a full-time position with a junior level requirement of 1 to 3 years of experience. The job location is Malad, Maharashtra, India.
Qualifications and Skills
- 1-3 years of experience as a Telecaller or in a similar role
- Excellent communication and interpersonal skills
- Strong persuasion and negotiation abilities
- Good knowledge of telemarketing techniques
- Ability to work independently and in a team
- Proficient in MS Office and CRM software
- Positive attitude and a strong desire to achieve targets
- Ability to handle customer complaints and resolve issues effectively
- Familiarity with the recruitment industry is a plus
Roles and Responsibilities
- Make outbound calls to potential clients and persuade them to use our services
- Maintain a strong customer database and update it regularly
- Provide information about our services and answer any queries potential clients may have
- Follow up on leads and convert them into sales opportunities
- Achieve monthly targets and contribute to the overall team goals
- Handle customer complaints and resolve issues in a professional and timely manner
- Collaborate with the sales team to identify new business opportunities
- Stay updated with industry trends and competitors activities
