Telecaller

Key Responsibilities:

1. Know all the details of the product or service offerings.

2. Regularly updating and obtaining the lists of individual contact details.

3. Meet and exceed sales targets set by the organization.

4. Stay updated with market trends to better serve customers.

5. Identify customer needs and provide solutions through the company's products and services

6. Build and maintain positive relationships with future prospects.

7. Bring clarification to the progress and performance-related expectations by conducting regular meetings.

8. Conduct each function with the utmost respect, regardless of the behavior of the other.

9. Keep a record of every customer interaction and sales activity.

Telecaller Requirements:

1. Graduation or equivalent

2. Priorly experience working as a telecaller or in a similar role

3. Having done a sales-related training program

4. Knowledgeable with computers

5. Having exposure to cultural norms and diverse viewpoints

6. Ability to change the communication style on unusual events

7. Excellent interpersonal, research, and record-keeping skills

8. Having the capability to receive criticism without internalizing them