We are looking for an enthusiastic Telecaller Executive to contribute in generating sales and solving the queries of customers for our company.
He/she must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business. One point of contact for customer including product queries, grievances and services
Roles & Responsibilities :
Contact potential or existing customers to inform them about product or service.
Solve queries regarding product and company
Generate and maintain customer information in the database
Understand customer requirement and close the query promptly.
Keep record of calls and sales.
Key Requirement :
3 5 years of experience as telesales/ customer support representative or customer service
Preferred Industry Finance / Financial Services
Good knowledge of relevant computer programs
Ability to learn about products and services and describe/explain them to prospect
Outstanding negotiation skills with the ability to resolve issues
