Job Overview
Telecaller - Domestic Voice Process
Minimum Experience: 1 year | Maximum Experience: 5 years
Job Type: Full-Time | Job Location: Chennai
Qualifications And Skills
- Excellent communication skills
- Customer service orientation
- Active listening
- Problem-solving skills
- Persuasion skills
- Time management
- Ability to handle rejection
- Basic computer skills
Roles And Responsibilities
- Conducting outbound calls to potential customers
- Sell Insurance products to the customer
- Target Driven
- Providing information to customers about products/services
- Resolving customer complaints in a professional manner
- Documenting all call information accurately
- Meeting daily call quota and quality standards
- Following communication scripts and company policies
- Maintaining a positive attitude towards customers
- Collaborating with team members to achieve targets
