Skills:
English out of 10, Good Sale, Good handle With Customer,
JD for tele councellor
Role Responsibilities
- Responsible to manage to convert leads of prospective learners, includes counseling through phone, email, chat, and social media.
- Identifying references through the existing customer base to increase the sales pipeline
Details pertaining to lead discussions conversion should be updated in real-time on CRM software
- Responsible for adherence to the inside sales process, tools, and data management.
Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as a number of enrollments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is on-boarded.
- Have at least 9 months of experience in education selling (for experienced candidates).
Skills Required
- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate what DataTrained is offering to its prospective students and close applications.
- Approachable and vibrant personality.
Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
