Key Responsibilities: Make outbound reminder calls to customers for credit card payment collection. Maintain a professional and courteous tone during all customer interactions. Update and maintain accurate records of customer interactions. Handle customer queries and provide information as required. Ensure adherence to company policies and guidelines.
- Qualifications: Education: Graduation is a must. Experience: Freshers and experienced candidates are both welcome.
- Skills Required: Communication: Excellent English communication skills are required. Interpersonal Skills: Ability to build rapport with customers and handle calls effectively. Attention to Detail: Accurate record-keeping and data entry skills. Customer Service: Strong commitment to providing a positive customer experience. Benefits: Competitive salary package with room for negotiation based on experience. Supportive work environment with no sales pressure and no targets. Opportunities for career growth and professional development.
Job Type: Full-time
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Outbound sales: 1 year (Preferred)
Handle Customers queries: 1 year (Preferred)- Customer service: 1 year (Preferred)
Communication skills: 1 year (Preferred)
- Interpersonal skills: 1 year (Preferred)
* Attention to Detail: 1 year (Preferred)
Language:
Location:
- Noida, Uttar Pradesh (Preferred)
Work Location: In person