Knowledge of TAT, compliance, ticketing systems, CSAT.- Working on short SLA and clearing backlogs.
- Should be familiar with Customer Empathy, customer service.
- Ensure no errors occurred while assisting customers
- Reaching productivity that meets job standards, while working with speed and accuracy.
English And Malyalam
English And Tamil Mandate
Job Type: Full-time
Pay: 15,
- 00 - 19,000.00 per month
Schedule: - Day shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)- total work: 1 year (Preferred)
Language: English (Preferred)
Work Location: In person