Tele Caller Executive

We are looking for a motivated and enthusiastic Telecaller to join our team and contribute to our growth by effectively engaging with potential and existing customers.

• Role Overview: The Telecaller will be responsible for making outbound calls to prospective and existing customers to promote our products/services, handle inquiries, and generate leads. This role requires excellent communication skills, a persuasive attitude, and the ability to handle a high volume of calls while maintaining professionalism.

• Key Responsibilities:

Outbound Calling:

• Make outbound calls to potential and existing customers to promote products/services, follow up on leads, and convert inquiries into sales.

Conduct market research and gather feedback to understand customer needs and preferences.

• Customer Interaction:

Provide accurate information about products/services, answer questions, and address customer concerns effectively.

• Build and maintain positive relationships with customers, ensuring high levels of satisfaction and engagement.

Lead Generation and Qualification:

• Identify and qualify leads based on customer interest and potential.

Update and maintain accurate records of interactions and sales opportunities in the CRM system.

Sales and Targets: Achieve and exceed daily, weekly, and monthly sales targets and call quotas.

• Follow up on sales leads and potential customer inquiries to close deals.

Reporting and Documentation:

• Prepare and submit regular reports on call activities, sales performance, and customer feedback.

Document call outcomes and update customer information in the CRM system.

• Team Collaboration:

Work closely with the sales and marketing teams to align strategies and share insights.

• Participate in team meetings and contribute to the development of effective sales strategies.

• Qualifications:

Education: High school diploma or equivalent. Bachelor's degree in Business, Marketing, or a related field is a plus.

Experience: Previous experience in telecalling, sales, or customer service is preferred but not required.Skills:

• Excellent verbal communication and interpersonal skills.

Strong persuasive and negotiation abilities.

• Proficiency in using CRM software and Microsoft Office Suite.

Ability to handle objections and work under pressure.

• Good organizational and time-management skills.

Job Type: Full-time

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)

tele sales: 2 years (Preferred)

• total work: 2 years (Preferred)

Language:

• Hindi (Preferred)

English (Preferred)

Work Location: In person