Tele Caller Executive

Job Description: Residential Telecaller

• Position: Residential Telecaller

Location: [Chennai, Madhavaram]

• Job Type

: Full-time/Part-timeExperience: 0-2 years (Freshers are welcome)

• Industry: [Insert Industry, e.g., Real Estate, Residential Projects]

Salary: [15k - 30K]

• Job Summary:

The Residential Telecaller will be responsible for contacting potential or existing customers over the phone to promote products or services, answer queries, and secure sales or appointments. This role requires excellent communication skills, patience, and the ability to work efficiently under pressure.

• Key Responsibilities:

Make outbound calls to prospective clients to promote services/products.

• Handle inbound queries and provide customers with product/service details.

Maintain accurate records of customer interactions and call outcomes in the CRM system.

• Address customer concerns or complaints in a professional manner.

Meet daily, weekly, and monthly call targets and KPIs.

• Schedule follow-up calls or appointments for the sales team when necessary.

Participate in team meetings and contribute to sales strategies.

• Stay updated with product/service information to answer questions accurately.

Provide detailed feedback and reports to the team lead or manager.

• Qualifications and Skills:

Education: Minimum High School Diploma or equivalent (Graduates preferred).

• Experience: Previous telecalling experience is a plus but not mandatory. Freshers are encouraged to apply.

Language Skills: Proficiency in Tamil and basic English (multilingual candidates are preferred).

Communication: Strong verbal communication, listening, and interpersonal skills.Computer Skills: Basic knowledge of MS Office, CRM systems, and data entry.

• Personality: Self-motivated, patient, and able to handle rejection positively.

• Key Competencies:

Good persuasive and negotiation skills.

• Ability to work independently and within a team.

Organized and detail-oriented.

• Ability to maintain a positive attitude even during challenging calls.

Job Types: Full-time, Permanent

Pay: 15,

• 00 - 30,000.00 per month
  
  Benefits:
• Cell phone reimbursement

Provident Fund
Schedule:

• Day shift

Morning shift
Supplemental Pay:

• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)

tele sales: 1 year (Preferred)

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

* English (Preferred)

Work Location: In person