Certainly! Here's a sample job description (JD) for a Telecaller Executive position in Vijayawada:
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Job Title:
Telecaller Executive
Location:
Vijayawada
Salary:
10,000 - 14,000 per month
Job Type:
Full-time
Job Description:
We are seeking motivated and enthusiastic Telecaller Executives to join our team in Vijayawada. As a Telecaller Executive, you will be responsible for reaching out to potential clients, addressing their inquiries, and promoting our services/products.
Key Responsibilities:
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Outbound Calls:
Conduct outbound calls to prospective customers based on provided lists or leads.
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Lead Generation:
Identify and qualify potential leads through effective communication.
-
Customer Service:
Provide accurate information and handle customer queries and concerns professionally.
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Record Keeping:
Maintain accurate and detailed records of all calls and interactions in the CRM system.
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Feedback Collection:
Gather customer feedback and report on insights and trends to improve our services.
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Follow-Up:
Perform follow-up calls to ensure customer satisfaction and address any additional needs or concerns.
Qualifications:
-
Education:
a degree in any field is a plus.
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Skills:
- Excellent communication skills in English and/or Telugu (knowledge of additional languages is a plus).
- Good interpersonal and listening skills.
- Strong persuasion and negotiation abilities.
- Ability to work independently and as part of a team.
- Basic knowledge of computer operations and proficiency in MS Office.
Additional Requirements:
-
Availability:
Ability to work flexible hours if required.
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Personal Attributes:
Professional demeanor, positive attitude, and a strong work ethic.
Job Type: Full-time
Schedule:
Education:
Experience:
- Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)- total work: 1 year (Preferred)
Language: English (Preferred)
Work Location: In person
