Job Description
We are seeking a highly skilled and efficient Tele Caller-Cum-Computer Operator to join our team at Gurgaon Real Estate Consultants. As a Tele Caller-Cum-Computer Operator, you will be responsible for handling inbound and outbound calls, managing office operations, and providing exceptional customer service.
Key Responsibilities:
Tele Calling:
Make outbound calls to potential clients to promote our real estate services.
Handle inbound calls from clients, respond to their queries, and resolve their issues.
Maintain accurate records of all calls, including details of conversations and follow-ups.
Office Operations:
Manage the day-to-day operations of the office, ensuring a smooth and efficient workflow.
Perform administrative tasks such as data entry, filing, and document management.
Maintain the office's cleanliness and organization.
Computer Operations:
Operate the office's computer systems, including software applications and hardware.
Perform tasks such as data entry, report generation, and email management.
Troubleshoot basic computer issues and report any technical problems to the IT department.
Customer Service:
Provide exceptional customer service to clients, ensuring their needs are met and their expectations are exceeded.
Respond promptly to client inquiries and resolve issues in a timely and professional manner.