Technology Projects Coordinator

THE POSITION:

The most important aspect of this position is the ability to independently manage and coordinate multiple complex projects within a regulated environment, ensuring projects are completed on time, within scope, and aligned with organizational goals. The ideal candidate will have advanced experience in project coordination, including scheduling, task coordination, resource allocation, and risk management. This role requires strong leadership skills to supervise and coordinate project implementation teams, along with the ability to identify and implement technologies that improve business processes. The Technology Projects Coordinator will work closely with stakeholders and project managers, ensuring smooth communication and effective project execution.

ESSENTIAL DUTIESAND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These resultsare achieved by:

• Coordinate and oversee project activities, including task assignments, scheduling, and resource management to ensure smooth project execution.
• Track project progress and provide regular updates to project managers and team members, addressing any potential risks or roadblocks.
• Ensure compliance with regulatory standards and company policies throughout the project lifecycle.
• Actively monitor project timelines, advise on upcoming tasks, and help prioritize actions to keep projects on track.
• Assist the Project Manager in tracking project schedules and progress, ensuring all deadlines and milestones are met.
• Maintain detailed documentation and project templates for a large variety of different project types.
• Perform implementation tasks, such as software configurations, user management and document management as needed.
• Identify tools and process improvements that can enhance service delivery on an ongoing basis.
• Learn new software and methodologies, as needed, to support the business.
• Maintain a highly organized approach to identify potential delays or issues and provide proactive recommendations for course correction.
• Demonstrate a commitment to diversity, equity,and inclusion throughcontinuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

MINIMUM KNOWLEDGE, SKILLSAND ABILITIES:

The requirements listedbelow are representative of the experience, education, knowledge, skill and/or abilities required.

Education College Degree or equivalent work experience in project management

Language Excellent verbal and written English skills are required

Experience and/or Training5+ Years experience with project management methodologies. Strong organizational experience and experience managing multiple projects simultaneously.

Licenses/CertificatesNone required, but relevant certifications are a plus.

Technology/Equipment Proficiency with standard desktop computing programs (i.e., Microsoft Word, Microsoft Excel, and Microsoft Power-Point) is required.

PREFERRED QUALIFICATIONS:

Education Bachelor's Degree in a relevant field.

Experience and/or Training10+ Years experience with project management methodologies and leading cross-functional teams.

Licenses/CertificatesProject Management Professional (PMP) certification or equivalent. Other relevant certifications (e.g., Certified ScrumMaster (CSM), Lean Six Sigma).

Technology/Equipment Experience working with medical information databases, contact center solutions, automation software, and project management software would be helpful.