Job Description
Thomson Reuters ONESOURCE University is looking for a
Technical Trainer to join our global team in India.
In this role, you will deliver training (primarily live remote and occasionally on-site) to clients of
ONESOURCE Corporate Tax and related tax technology software solutions. The role works closely with clients and Thomson Reuters teams (Professional Services, Product Management, Engineering, Customer Success, and others).
In addition to delivering training, you will play an instrumental role in creating and maintaining training curricula in different formats (instructor-led workshops, eLearning courses, certification exams), to ensure it correctly reflect product capabilities.
About The Role
As a
Technical Trainer, you will:
- Lead training sessions focused on Thomson Reuters ONESOURCE Corporate Tax (UK, Netherland and other countries) and related tax technology software applications
- Conduct multi-customer workshops as well as classes dedicated to single customers
- Deliver training sessions live remotely and onsite/at the client location as needed
- Work with clients and internal Subject Matter Experts (SMEs) to identify training needs and delivery methods for customer and partner training
- Work with product SMEs and the training content development team to create and continuously improve the content of the training materials to coincide with product updates and developments, in different delivery types (instructor-led workshops, eLearning, videos, exams)
- Perform courseware updates
- Maintain and administer training surveys, tracking completion rate and scores/feedback
- Communicate internally to ensure billings are accurate and timely
- Book and allocate back all required travel arrangements
- Actively develop ONESOURCE product knowledge
About You
You're a fit for the role of
Technical Trainer, if you have:
- Degree in Finance, Tax & Accounting, or similar
- Tax knowledge and experience of working within a statutory reporting environment
- Chartered Accountant credential's part or fully qualified
- ONESOURCE Corporate Tax product knowledge preferred, knowledge of ONESOURCE Statutory Reporting is a plus
- Customer-focused and interested in being part of a revenue-generating department
- Strong verbal and written communication skills
- Ability to work independently
What's in it For You
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.
- Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work How about a team that works every day to create a more transparent, just and inclusive future At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
