Oswal Computers Consultants is looking for Technical Support to join our dynamic team and embark on a rewarding career journey
- Provide technical support to software developers and end-users via phone, email, or in-person
- Troubleshoot and resolve technical issues related to software development and deployment
- Communicate technical information to non-technical stakeholders in a clear and concise manner
- Participate in the development and implementation of technical support processes and procedures
- Maintain accurate and complete documentation of technical support activities
- Collaborate with other IT professionals to resolve complex technical issues
- Participate in the testing and deployment of software updates and new releases
- Maintain a high level of knowledge of software development tools, technologies, and best practices
- Provide training and support to other IT professionals on software development-related topics
- Excellent problem-solving and critical-thinking skills
- Excellent written and verbal communication skills
