Job Description
Whatsloan is looking for Technical Support ( Non - Voice ) to join our dynamic team and embark on a rewarding career journey
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot technical problems and determine solutions using remote tools and resources. Maintain detailed records of customer interactions, issues, and resolutions in ticketing systems. Collaborate with team members to identify and resolve recurring technical problems. Ensure timely and effective communication with clients regarding their technical issues.