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TECHNICAL SUPPORT EXECUTIVE_
The primary responsibilities for this position would be as follows:
Provide technical support to clients ( voice process)
- Level 1 starts with questions regarding functionality and environments.
- Level 2 deals with manual intervention where the support staff accesses the system to perform the tasks necessary.
These issues are escalated to the product group once all other troubleshooting activities have failed to resolve the incident.
Desired Candidate Profile
Freshers with DIPLOMA/BCA/MCA preferred
Should Have Good Knowledge About Computer Systems basics
Customer focus and being attentive.
Good communication skill in english and hindi.
Job Types: Full-time, Permanent, Fresher
Salary: 12,
- 00 - 20000.00 per month
Benefits:
Cell phone reimbursement
Food provided (lunch)
Health insurance
Life insurance
Paid sick time
Paid time off
Schedule:Day shift
Job Types: Full-time, Permanent
Pay: 12,000.00 - 20,000.00 per month
Benefits: - Cell phone reimbursement
Food provided Internet reimbursement
* Paid sick time
Shift:
Education:
Experience:
- Technical support: 1 year (Preferred)
Work Location: In person
