Job Title: Technical Support Executive (TSE)- Work Location: Airport Road, Indore.
Join our dynamic team at IFA-Planet in Indore as a Technical Support Executive (SE)! We're looking for fresh talent to dive into the world of technical assistance. As an SE, you'll be the go-to person for our diverse clientele across India, providing top-notch support. If you're a great communicator and ready to take on a full-time role where every day brings new challenges and opportunities, we want to hear from you!
- Qualifications and Skills:
Good communication skills in Hindi and English, both verbal and written.
- Positive attitude towards learning new technologies.
Proficiency in documentation and comprehension.- Ability to concentrate on customer issues to achieve resolution.
Strong composition skills for effective written communication.
- Capacity to work well within a team and independently.
Adaptability to changes in work environment.- Computer proficiency and familiarity with software troubleshooting.
Bachelor's degree required.
- Responsibilities and Duties:
Provide technical support to customers utilizing our software products.
- Address customer queries and concerns promptly and effectively.
Demonstrate a willingness to learn and adapt to new technologies.- Maintain thorough documentation of customer interactions and issue resolutions.
Possess strong comprehension skills to understand and articulate customer issues clearly.
- Concentrate on customer issues, ensuring distraction-free resolution.
Craft grammatically correct, concise, and accurate written responses.- Collaborate effectively within a team environment and work independently as needed.
Adapt to changes in the work environment seamlessly.
If you are passionate about technology and possess excellent communication skills, we encourage you to apply for this exciting opportunity. Join us in providing exceptional technical support to our valued customers nationwide. Apply now!
Job Type: Full-time
Pay: 8,
- 00 - 12,000.00 per month
Day range: - Monday to Friday
Shift:
Education:
Language:
Work Location: In person
