Are you passionate about technology and problem-solving Join our dynamic team as a Tech Support Engineer! We are seeking an enthusiastic and skilled individual to provide top-tier technical assistance and ensure exceptional customer satisfaction.
Key Responsibilities:
- Provide exceptional technical support to clients via phone, email, and online channels.
- Receive in-depth training on company products and perform troubleshooting for customer installations.
- Conduct product demos and technical presentations for current and prospective clients.
- Build and maintain strong client relationships, ensuring high levels of customer satisfaction.
- Stay updated on industry trends and advancements in company products.
- Collaborate with teams on product testing and contribute to technical documentation.
Requirements
- Bachelor's degree in Engineering (Computer Engineering, Electrical Engineering or related field).
- 2-4 years of experience in a technical support role, Automation Industry experience would be a plus.
- Demonstrated technical aptitude and strong communication skills in English.
- Willingness to travel as required.
Benefits
- Competitive Pay
- Career Growth
- Diverse Work Environment
- Balanced Work-life
- Open Start-up culture
- Living in the cleanest city of India
