Minimum 6 months of IT support experience (Windows/Mac operating systems)- Strong working knowledge of: Windows, Networking, Mail systems, Hardware installations
A passion for technology, innovation, and making a difference
- Exceptional documentation skills
An eagerness to learn and improve- A positive personality, attitude & a Team player.
Can thrive under pressure and meet deadlines
- Ability to be adaptable, flexible, and a multi-tasker
Outstanding customer service experience- Excellent Verbal & written communication skills
Tech Skills - Have knowledge on any one of the below tools:- Ticketing systems - Autotask, Remedy, ConnectWise, Spice Works, ServiceNow AND
RMM Platforms Solarwinds, N-able, AVG Managed workplace, Continuum, Kaseya, Jam
Job Types: Full-time, Permanent
Benefits:
Provident Fund
Shift:Work Days:
Education:
Experience:- Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
