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Glowtouch Technologies Private Limited

Technical Support Engineer

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  • 5 months ago
  • Over 200 applicants
Exp: 0-2 Years
2.2 - 3.2 LPA

ITES/BPO/Call Center,

IT/Computers - Hardware & Networking,

IT/Computers - Software

Job Description

  • Troubleshoot a variety of technical and non-technical issues that customers experience with their webhosting plans and services.
  • Provide technical support for level-one escalation issues via the help desk.
  • Should multitask and meet specific goals set by supervisors and the managers.

Bachelor Of Computer Application (B.C.A), Bachelor Of Technology (B.Tech/B.E), Bachelor of Education (B.Ed), Bachelor of Science (B.Sc), Master in Computer Application (M.C.A), Masters in Technology (M.Tech/M.E)

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Date Posted: 18/06/2024

Job ID: 81660029

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About Company

GlowTouch Technologies, (www.glowtouch.com) is a technology-driven company, and we have guided numerous clients through the digital transformation, helping them better connect with customers to improve retention and enhance brand stickiness. More than 20 years, we have provided clients with outsourced service solutions that promote customer retention, increased revenue, and a better connection between user and brand. Innovation is based on understanding consumers, their behaviors, and their motivations, and then implementing steps that meet and exceed those expectations. GlowTouch is certified as an NMSDC Minority Business Enterprise (MBE) and a WBENC Women’s Business Enterprise (WBE) with the technological infrastructure and industry expertise to deliver the experience your customer's demand. Values such as agility, responsiveness, and simplicity at scale serve as guideposts in working to earn your business every day.

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