Technical Support Engineer

Company Description

Fusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success.

Role Description

This is a full-time on-site role for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical assistance and support to customers, troubleshooting technical issues, and ensuring customer satisfaction. The role will involve day-to-day monitoring and maintenance of systems, resolving customer queries, and collaborating with cross-functional teams as necessary.

Requirements

• Technical Support and Troubleshooting skills
• Analytical Skills
• Customer Support and Customer Service skills
• Excellent problem-solving abilities
• Strong communication and interpersonal skills
• Ability to work well in a team environment
• Experience in the technology industry is a plus
• Bachelor's degree in a relevant field