We are Hiring for Freshers for Technical Support Engineer
Work location: Whitefield/Electronic City, Bangalore.
Qualification Required: Diploma /Graduation & Any PG.
Experience Required: Freshers
Working Shift: Day Shift / Night Shift
Employment Mode : C to H (Contract to Hire)
Cab facility: 2 way Provided by Company.
Working days: 5 days Working
Day shift Salary: 27.500
Night Shift : 27500+ 6000 shift allowances
For Experience ; UP to 5LPA
Languages Required:
Excellent English
Roles And Responsibilities
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers.
- Escalates complex problems to higher level of expertise within organization.
- Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
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Desired Candidate Profile
- Excellent Communication Skills (No Compromise)
- candidate Should be own laptop and Wi-Fi connection
