Technical Program Manager

About Policybazaar.com

Mission: Make India's billion-plus households financially safe and secure

Values: Fairness to all our stakeholders

Vision: A healthy and well-protected India

PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, InfoEdge (Naukri.com), Temasek, Tiger Global Management, True North, and Premji Invest. The portal started in 2008 to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure life insurance, health insurance, and such products that were barely bought earlier.

From receiving traffic of 180,000 visitors in 2008, PolicyBazaar.com has come a long way and today hosts over 100 million visitors yearly and records 10 transactions on its platform every minute. The company collected Rs 3,500 cr of insurance premiums in FY19 and is on track to double this figure in FY20. PolicyBazaar.com accounts for nearly 25% of India's life cover and over 7% of India's retail health business. It accounts for roughly half of all internet-based insurance purchases in the country.

Group Companies Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin

Visit policybazaar.com to learn more about us.

Some of the key areas of responsibilities would be:

The role is part of Senior Product Manager for the Services & CX - Product team. You would be responsible for enhancing both Customer Experience & Employee Experience by building products and tools that solve functional and tech problems.

Product Vision: work with technical leaders and product owners across the organization to define a product roadmap for the features and capabilities of our platform. helping define best practices and standards for shared components, functionality.

Product Development: Smartly defining MVP and executing the release and testing MVP at a rapid pace; as a product owner, work with tech teams to develop, launch, optimize, product features; build desired product functionality and make real-time decisions to ensure that it's on track to meet business goals.

User Focus: create solutions keeping user at the centre of everything, research what our users might want or need to ensure products are as helpful as possible by conducting discovery, qualitative research, and competitive analysis.

Leadership: act as a leader to cross-functional, internal teams so that they are excited, motivated, and know what is expected; effectively evangelize the product vision with various stakeholders throughout the company, and prioritize and drive initiatives across multiple engineering teams. Build for the long term, and be the defender of sustainable architecture.

Communication: document and communicate product requirements (user stories, briefs, designs, etc) that are clear, thorough, timely and convey the desired functional experience to all internal parties; be the product SME from a functional perspective, showcasing, championing, and finding ways to constantly innovate.

Documentation: understand interfaces and services enough to write and improve documentation, and interpret and translate technical capabilities and constraints for non-technical stakeholders.

Preferred Qualifications for the role are:

Engineering background with MBA

Ability to manage a team of analysts and product managers and work closely with the engineering team.

Thorough knowledge and working capability and excel, experience in scripting with SQL is a plus.

Deep interest and aptitude in data, design, metrics, analysis and trends.

Distinctive problem-solving skills.

Capable of translating analysis results into product & business recommendations.

Strong communication skills