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What you need to know about the role
Job Description:
Your way to impact
Help identify, build and launch capabilities that make PayPal s Fraud Prevention tools the solution of choice for merchants processing online payments worldwide
Bring a relentlessly customer-focused perspective to every decision we make, ensuring all of our customers not only use our tools successfully, but with genuine excitement, becoming our biggest advocates
Identify and execute on opportunities to drive improved revenue and operating margin across our product offerings
Work with product leaders on shaping the product strategy and roadmap and set key business goals (OKRs).
Serve as a product SME in strategic pre- and post-sales customer engagements
Be a thought leader in driving the product strategy, in tandem with the leadership team
Your day to day
Author product requirements and use cases by working closely with customers and internal stakeholders like Data Science, Architecture, Customer Support, Integrations, Pricing operations, Finance, Legal & Compliance and more
Bring a strong industry perspective geared towards machine learning/artificial intelligence that can help shape and evolve our products to the next level
Develop a deep technical understanding of our flagship AI-driven payments fraud prevention tool and have a strong empathy towards the pains and challenges of platform users such as developers, data scientists, and risk analysts
Think end-to-end about our fraud management solutions, including the onboarding journey, day to day usability, reporting, API engagement, pricing, and operational support
Embrace and lead an Agile team of highly engaged engineers through the software development lifecycle while practicing transparency, trust, collaboration, and humility
Identify product and enablement gaps through feedback from regional teams, stakeholders, market research etc
Establish a strong network of internal partnerships and advocacy with peers across all cross-functional groups in PayPal
What do you need to bring
2+ years of experience in financial services with deep working knowledge of risk management and disputes methodologies, OR 2+ years of experience in leading the development of technical products and large-scale platforms with high-reliability requirements
A strong sense of customer empathy, and deep curiosity and enthusiasm for solving customers problems
Familiarity with the fraud and risk management space, and a genuine desire to use technology to address merchants most critical needs
Experience using AI and machine learning tools to solve business problems
Data-driven, enthusiastic, and passionate about agile product management, to deliver breakthrough consumer experiences
Strong technical background and ability to understand and work with
Front-end and back-end solution documents,
API design based on internal and external requirements,
Defining and setting up platform metrics and monitoring,
Defining and understanding integration requirements with external platforms
Excellent people and communication skills are essential. The candidate should have the ability to develop strong working relationships at all levels of management, both inside and outside of PayPal
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Date Posted: 11/07/2024
Job ID: 84149559