Technical Lead - Siebel Implementations (Specializing in Siebel EIM)

Job Title:Technical Lead - Siebel Implementations (Specializing in Siebel EIM)

Job Location: India

Job Overview:As a Technical Lead specializing in Siebel implementations, you will be responsible for leading the design, development, support and implementation of complex Siebel implementations.We have global Clients in the airline and hospitality industry and you will lead solutions within Loyalty and membership points.You are expected to architect technical solutions and manage the technical components of large projects

Roles & Responsibilities:

• Lead the technical design and architecture of Siebel CRM solutions, with a specific focus on loyalty management and EIM.
• Hands-on involvement in implementations, ensuring alignment with best practices and quality standards.
• Collaborate with clients to understand their business requirements and translate them into technical solutions.
• Provide expertise in Data Migration and integration to meet client needs.
• Understand, identify, and evaluate various data sources, meet with data providers to negotiate and contract data transmissions for data from other business systems in order to integrate into Siebel
• Lead and mentor a large, internationally located team of developers, ensuring high-quality deliverables and adherence to best practices.
• Lead implementations from start to finish within project timelines, budgets, and resources to ensure successful delivery.
• Provide ongoing support and application management for Siebel CRM solutions post-implementation.
• Perform troubleshooting, issue resolution, and performance optimization for deployed applications.
• Stay current with industry trends and best practices in CRM and loyalty management to continuously improve our offerings.

Required Skills & Experience:

Minimum of 10 years of experience in technical architecture roles, with at least 5 years of experience architecting large scale Siebel CRM implementations.

Extensive experience in loyalty management systems within the context of CRM solutions.

Proven track record of hands-on experience with Siebel implementations, including leading implementations from conception to delivery.

Strong technical skills in Siebel EIM integration.

Experience with other integration modules such as EAI (SOAP, Rest Service).

Knowledge of Siebel Loyalty Module (Loyalty Rule engines, Promotion rules, Loyalty Programs,etc)

Experience with databases such as Oracle, SQL Server, or MySQL.

Experience with Siebel upgrades, patching, and migration activities, including impact analysis and regression testing.

Excellent communication and interpersonal skills, with the ability to effectively engage with clients and team members at all levels.

Experience working in an Agile development environment is preferred.

Must be able to diagnose the issues and troubleshoot the logic.

Ability to build data integration between systems.

Education:Bachelor's Degree in Engineering or Computer Science or related field required.