What's the role
The purpose of the role is to provide technical support to customers, calculations, etc. As a developing Technical Engineer in the back-office with approximately 2-4 years of experience, this role may support higher-level Technical Engineers.
Who is Hilti
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve
- Producing software & manual design calculations for Post installed structural connections like steel to concrete, concrete to concrete OR cast-in using Hilti fastening solutions accordance with European, ACI, AS, NZ OR other local design codes and regulations.
- Providing technical assistance to internal and external stakeholders in relation to Hilti products and services with a view to support sales conversion from specification of Hilti products. This involves handling inbound and outbound technical enquiries in a timely and accurate manner, keeping track of specifications and activities in SFDC and ByD to support business intelligence and proactively communicating opportunities to account managers, field and project engineers.
- Conduct digital customer meetings OR phone calls for technical discussions on the solutions provided
- Provide technical training and advice to internal and external stakeholders as required consistent with the company's objectives and marketing strategy.
- Timely organize and maintain a thorough and systematic Data Management system of technical designs & solutions, manuals and documents.
- Support customers and internal stakeholders from countries in Southeast Asia region.
- We are a multinational company
- We are certified a great place to work
- We are ranked number 12th globally as the best employer worldwide
What do we offer
Your responsibilities will be great and, with them, we'll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.
We'll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.
We have a very thorough people review process which enables your career progression as soon as you're ready for the next challenge.
What you need is:
- Engineering Graduate/Postgraduate preferably in Civil Engineering
- 2-5 years of experience in structural design
- Knowledge of working in SFDC systems will be preferable
- Demonstrate leadership, Problem solving & analytical skills
- Demonstrated communication (written, verbal, presentation, negotiation) skills
- Team player, business oriented and strategic thinking
- Maintain all business within quality guidelines.
- Comply with policy and procedures as set down by Executive Leadership Team
Why should you apply
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you've never worked in construction, that's fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background.
