About the Role:
The Technical Business Analyst will be a key member of the Intelligent Automation (IA) team and will play an integral role in designing and delivering automated processes within the Citco Group. The business analyst will work with the process owners and business unit representatives to optimize and digitize operational processes in order to deliver bottom-line results for Citco.
About Intelligent Automation Team:
The Intelligent Automation (IA) is multi-skilled team charged with identifying, building and deploying operational solutions leveraging a suite of emerging technologies, such as Machine Learning, Natural Language Processing, Robotics Process Automation, Low Code/No-Code tools, Business Process Management, Reconciliation Tools, APIs and Automation.
Key Competencies
- Adaptability
- Quality and Risk Management
- Problem Solving
- Communication
- Teamwork
- Drive for Results
- Attention to Detail
About You:
- Bachelor degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems, or related field
- Exceptional communications skills, both written and oral
- Ability to work independently
- Positive attitude
- Experience working in an Agile environment
- Understanding of the benefits of Business Process Management, Machine Learning, and Intelligent Automation
- Able to work with multiple stakeholders to produce clearly articulated requirements for projects
- Create user stories, acceptance criteria, design documentation, and process flows in order to clearly communicate a set of functional requirements
- Create and execute test plans in Dev/QA/UAT Environments
- Prepare and manage technical/user documentation for projects
- Designs, evaluates, and monitors key metrics with business partner
- Assets:
- Advanced MS Excel Skills
- Macro development experience in VBA
- Familiar with Visio and Draw.io
- Familiar with Database Systems (SQL/NoSQL)
- Financial product knowledge and knowledge of Fund Administration
- Understanding of agile project management
- Knowledge of JIRA and Confluence
- Certification on Business Analyst / Scrum Master
What We Offer:
- A challenging and rewarding role in an award-winning global business
- Opportunities for personal and professional career development
- Great working environment, competitive salary and benefits, and opportunities for educational support
- Be part of an industry leading global team, renowned for excellence
Job Duties in Brief:
- Ability to deliver automation projects using RPA, Python, Cloud, etc. technologies
- Elicits, captures, analyzes, refines, articulates and documents business requirements, user stories, acceptance criteria and software documentation.
- Assess candidate business processes for transformation and/or automation.
- Work with business SMEs and technical team to brainstorm solutions and assess feasibility.
- Create and review solution design documents clearly articulating as-is and to-be states.
- Develop wireframes, mockups, and low-fidelity prototypes to visually represent business requirements and application workflows.
- Document and communicate business outcomes and gains from proposed solutions.
- Document best practices, create SOPs, standard templates and project governance guidelines for executing automation projects and automation Platform as a Service.
- Perform all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, reviewing deliverables, from executing to implementing change.
- Work with Process Owners and Business Leads to rollout completed solutions to target teams/offices.
- Own product backlog maintenance and grooming.
- Participates in Scrum stand-up meetings, backlog grooming sessions, review and retrospective meetings.
- Weekend testing may be required for releases (new functionality, bugs, enhancements, upgrades); generally, one or two releases are scheduled per quarter.
- Develop wireframes, mockups, and low-fidelity prototypes to visually represent business requirements and application workflows.
- Exposure to RPA, Python, AWS Cloud, etc. projects is good to have.
