Technical Account Manager

Job Description

Experience: Minimum 4+ years

Duration: Permanent Role

Note: Remote

Job Title: Technical Account Manager

Team: Customer Success

Reporting: Customer Success Manager

Job Responsibilities

Experience required: 3 to 6 years in the industry.

Onboarding new clients on Nitrogen

Understanding the client's requirements

Active support on Client's tickets

To address the client's issue

Managing and enhancing the product features

Translating the client's requirement with the Product team to enhance the new feature sets.

Analyzing the data and preparing reports.

Ownership of accounts and willing to support on client's requests on tickets.

Required Technical Skills:

Must have

Excellent knowledge of HTML, JS, and CSS frameworks

Good knowledge of web application frameworks.

Good knowledge of Advanced Java/Node JS/Golang/JavaScript.

Excellent communication skills

Good knowledge of Version Control Systems and Build processes.

Good analytical and problem-solving skills.

Nice to have

Cloud Platform experience (GCP/AWS/Azure)

Kubernetes and Docker experience

Education Qualification

UG: B. Tech / B.E. Computers OR PG: MCA / M. Tech