Technical Skills
Keep check on the Preventive maintenance.
Ensures the proper maintenance of all equipment; makes arrangements for repair or replacement of used and damaged equipment.
Ensure that employees working on site are adequately briefed and experienced for the job they are assigned and that they have received appropriate safety training
Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations.
Ensure the implementation and management of Risk and Safety work practices to reduce any interruption to operations.
Electrical inspection of entire Facility & create snag list.
Inspections of all engineering services and ensure all snags are rectified.
Testing and checking of all equipment s.
Monthly inventory and maintain stock for technical activities.
Tagging of all electrical equipment s.
Ensuring yearly electrical shut down maintenance activities are carried on and to share the report for the same.
Weekend activities for PPM and repairs and maintenance to be planned and approved by client as per weekly timelines.
Implementation and checks of all the required checklists in the building.
Service break down reports to be reported and maintained.
History cards to be maintained for all the equipment s.
AMC trackers and service trackers along with licenses trackers to be maintained and update the trackers monthly.
Ensuring all certifications and compliance documents are updated on a regular basis.
To provide training to the technical team as per training calendar.
Sharing and introducing of improvements for operations and improvements in processes.
To ensure technical and fire team are deployed in shifts 24X7 as per contract.
To provide support for project, modification work in the building.
All PPMs of Fire extinguishers are coordinated & done as per schedule. To ensure fire systems maintained in complete order by vendors.
Soft Services Skills.
Site Operations Management
Monitoring of Housekeeping related activities
Arrangement of all consumables and supplies for Client / VIP visits
Interfacing with the pest control for carrying out the pest control activities at the facility.
Monitoring the mail room activities
Preparing the Daily/Weekly and Monthly reports
Collecting all documents from the vendor for compliance audit
Interacting with the Housekeeping vendor.
Taking facility rounds and find out snags and raising GUTS tickets for the same.
Follow up and close the tickets logged.
Effectively manage Facility team to ensure an on time deliverable system.
Routinely Inspect all services to ensure performance measures are being maintained
Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
Ownership of the Day-to-day administration, including reports generation of the stock s tracker.
Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
Inspect the turn out and attendance of the staff and sign the shift register.
Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints.
Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions.
Communicate to the FM all incident s issues and pending problems.
Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions.
Managing Micro Kitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all-time availability of the same.
Monitoring the Food Vendors at site.
Monthly Accruals to be submitted to the FM.
Co-ordinate with Space planner for any moves.
Soft services stores and stocks to be maintained.
Indent monthly requirements for soft services as per the months budget.
Involve in Vendor staff Training & Development.
Manage Concierge Vendor for timeliness and for any escalations.
Laundry vendor co-ordination.
Gym, Spa, Bunker room& Wellness room linen maintenance.
Oversee Horticulture requirements at site.
Maintaining stock and issuing of sports equipment.
Maintain Asset Register
Vendor Management:
Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA.
Carrying out Vendor Background Checks.
Processing of vendor Invoices
Required qualifications to be successful in this role:
Preferred Electrical engineering background candidate.
Skills:
- Account Mgt/Security-Technical
- Administration & Finance (Fed)
- Facilities
- Vendor Management