Company Description
Spice Money is a pioneering Rural Fintech company based in Noida, India. Our mission is to empower merchants/nanopreneurs, known as Spice Money Adhikaris, through technology to meet the financial needs of rural citizens in India. With our cutting-edge technology and extensive network of Adhikaris, we are bridging the gaps in access to financial services and revolutionizing banking in rural India. Our services include cash deposits and withdrawals, mini ATM services, bill payments, money transfers, loans, and more through our Spice Money Adhikari App and Web portal.
Role Description
This is a full-time role as a Tech Support Executive located in Noida. As a Tech Support Executive, your day-to-day tasks will involve providing customer support and technical support to our rural customers. You will troubleshoot and resolve technical issues, assist customers with their inquiries, and ensure excellent customer service.
Qualifications
- Analytical Skills and Troubleshooting
- Customer Support and Customer Service
- Technical Support
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work in a fast-paced environment
- Experience in the fintech industry is a plus
- Bachelor's degree in Computer Science or related field
