The Network Operations Engineer role is responsible for implementing and maintaining the network infrastructure supporting the client. The main goal of this role is to ensure 100% client uptime and satisfaction with the performance of the network environment, including hardware, configuration and connectivity.
Roles And Responsibilities
Key responsibilities include:
- Planning, documenting and implementing approved changes to the network equipment, including configurations, upgrades, and tooling.
- Technical engineering support of WAN, LAN, WLAN equipment and functionality.
- Tier 3 technical support related to the network environment, including flexibility to be available off-hours when called to support an incident.
- Client interface to provide technical recommendations on the performance of the existing environment and proposed future enhancements.
Required Skills
Key Competencies and Skills:
- 5+ Years Network Engineering experience
- Strong knowledge and experience working with WAN, LAN, WLAN networks
- Troubleshooting, configuration and implementation skills
- Client interaction skills
Desired Skills
Education And Qualifications
BS degree in Math, Science, Engineering, Information Technology, Computer Sciences or Operations preferred, or equivalent related network experience. Certifications in networking desired.
Additional Information
English | Prefer on customer site if candidate is in same city as a customer location; but not required
