- Under general supervision, analyze and determine client conversion requirements for Fiserv s ACH Outsourcing Utility.
- Provide consultation to the client before, during and after conversion, including the development of new procedures the conversion may need.
- Interpret client s existing systems and workflows, through and including the balancing of conversion data.
- Provide training to the client before, during and after conversion, including the correct use of the system and on-line terminal assistance, as well as daily application balancing procedures.
- Provide assistance to client before, during client user acceptance testing (UAT).
- Communicate progress and any potential problems to Fiserv management for awareness and/or resolution.
- Provide application support as required.
- Identify opportunities for process improvement.
- Present product demos as needed.
What you will need to have
- Typically requires four or more years experience in the financial services industry and delivering software development and integration projects to clients.
- Experience in COBOL, IBM Mainframe Utilities, VSAM, CICS, JCL, Bank processing experience
- Exposure to SMS Operations and/or ARP/SMS product is a plus.
- Strong working knowledge of ACH processing.
- Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment. Including but not limited to Models: Agile, Iterative and Incremental, Waterfall.
- Must demonstrate experience working with third party systems.
- Familiar with relevant business issues as they impact overall project plans.
What would be great to have
- Bachelor s degree in computer science or equivalent education in a related discipline is required.
- Excellent communication and reading comprehension skills.
- Ability to assist in functional testing and support of products already in production.
