Tech Junior

Responsibilities :

• Basic 1st level support.
• Assisting the Technology Department with their day-to-da y tasks.
• Dealing with vendors like Dell, HP, etc for part replacements.
• Use ticketing system to log/report technical problems.
• OS installation. Linux, OSX, Windows.
• Must Have:
• Excellent customer service skills.
• Excellent communication skills.
• English spoken and written .
• Computer literacy, knowledge of how to dismantle and set up a basic workstation.

Nice to Have:

• Degree in Computing / IT.
• Experience with creative applications such as Maya, Houdini or Nuke.
• Experience working with Linux / Windows / OSX.
• Needs to Be:
• Friendly.
• Someone looking to transition into a Tech Support role or get into the VFX industry.
• Ability to work autonomously and within a team.
• Work well under pressure and in a fast-paced environment.
• Self-motivated.
• Keen to learn.
• Good time management and priority handling skills.
• Resourceful and take initiative to find answers to new questions.
• Enthusiastic.
• Pro-active.