Team Member - Customer Service-RA-Support-Customer Service

Kotak Mahindra Bank Limited

Early Applicant

3 days ago
Be among the first 50 applicants

Exp: 5-7 Years

Full time

Jaipur, India(estd)

Banking/Accounting/Financial Services

(estd)

Job Description

Job Description (Team Member - Customer Service)

Responsible to provide adequate and quick resolution to all the cases assigned
Analyze the complaint trend and present to the senior management
Preparing RCA ,Monitoring the cases and initiating corrective action
Liaise up and coordinate with business stakeholders to close the cases end to end

Job Requirement:

Banking knowledge is must (Loan division knowledge is preferred)
Good Communication skill (Verbal & Written)
Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.)
Graduate n above
Min. experience of 5 years n plus

More Info

Industry:Banking /Accounting /Financial Services

Function:Banking

Job Type:Permanent Job

Skills Required

Date Posted: 22/11/2024

Job ID: 101189693

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About Company

Kotak Mahindra Bank LimitedJob Source: hcbt.fa.em2.oraclecloud.com

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.

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