The incumbent shall be required to assimilate information inputs from multiple sources, analyze the same -and update and report pertinent to cost and capacity metrics. As a need-based special assignment - this resource may be called upon to analyze process performance metrics for Management.
Essential Functions
- Preparing, analyzing and reporting metrics related to people, cost & capacity
- Analyzing performance metrics as & when required
- Preparing leadership presentations and report-outs
- Working with internal stakeholders to ensure accuracy & consistency in reporting at multiple platforms
Primary Internal Interactions
- Work with Enabling & Operations functions for data collation, analysis, clarification & coordination
- Work with different Ops/Functional owners for process level data and help in implementing digitizationinitiatives
- Work with central Business Analytics team for guidance and best practices
- Work with Digitization team to provide inputs for the LOBs
- Prepare reports for Leadership
