About Northern Trust:
nNorthern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
nNorthern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the worlds most sophisticated clients using leading technology and exceptional service.
nROLE
nIncumbent will be responsible for end to end process management & delivery of process of all or a cluster of processes which include:
- nConfirmation of all instrument class viz, Equity, Bonds, Fx & MM Deposits
- nSettlements involving Equities and Fixed in different markets across the globe
- nCash Management (Payments and Journal postings)
- nOverdraft Monitoring
- nFront Office Reconciliation
nThe incumbent will be accountable for proper change management & process improvement. Continuously develop industry/product knowledge. Ability to understand customer segments and apply different servicing approaches based on customer knowledge level. Implement development plans for staff.
nPRINCIPAL RESPONSIBILITIES
nLead and organise work
nEnsure that the team is aligned to overall operations objectives
nTo ensure due oversight and controls over the daily processes covered by the team.
nTo ensure due oversight and controls over the processes. Maintenance of joint issue log. Chair weekly meetings to review this.
nReconciliation has performed with 100% accuracy level and completed within expected timelines as defined in the SLA
nProactively manage workflow, adhering to agreed client SLAs and turnaround times for resolution of queries.
nAssess exceptions and deviations from the standard support processes and takes appropriate action to ensure correct and timely processing
nConduct Procedure and work flow reviews to identify opportunities to increase efficiency. Identifies process improvements and service delivery using creative and proactive measures.
nProvide information on the status/progress of exceptions and resulting processes to other departments
nAdvise junior staff on resolution of problems
nManage the performance of employees within the team
nEnsure team familiar with and understand requirements described in the Clients SLAs, BCPs etc.,
nManage and maintain Key Performance Indicators for the functional areas under their control
nEscalate issues to onshore location when appropriate
nMaintain training and talent matrix for the team.
nSKILLS / EXPERIENCE/ KNOWLEDGE
nGENERAL
- nDemonstrated client servicing capabilities and excellent communication skills.
- nMust be able to work under pressure and make accurate decisions in stressful situations.
- nMust be able to lead, manage and motivate the teams.
- nGood time management skills
- nAn appreciation of risk and quality issues
- nControl Oriented
- nProactive, positive approach
- nAble to grasp/learn concepts and procedures quickly
- nAbility to work independently
- nProblem solving skills
- nAttention to detail
- nOrganizational skills are required to manage conflicting priorities and multi-task functions in a fast-paced team environment. Leadership and organizational skills are required to develop periodic goals and to motivate team members towards the goals set.
nACCOUNTABILITIES
- nEmployees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role.
- nEmployees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.
- nEmployees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
- nResponsible for managing team.
nKNOWLEDGE AND SKILLS:
nProducts
- nGeneral knowledge of financial products and their operations processing requirements specific knowledge of Cash Equity, Fixed Income & Fx Products.
- nFinancial Markets
- nGeneral knowledge of financial markets, the institutions that govern them and the major firms that operate in them
- nSpecific knowledge of all relevant markets in different region viz. EMEA, US & APAC
- nKnowledge of specific clearing institutions. i.e. CREST and Euroclear
- nAn understanding of the various departments within Investment management world and how they interact with each other:
- nFront Office
- nOperations Departments: Confirmations, Settlements, Reconciliation, Data Management
- nOther Support Functions: Finance, Legal & Compliance. General knowledge of the lifecycle of a securities trade
- nSpecific knowledge of Equity, FI & FX Settlement processes:
- nPre and Post Settlement
- nCash Management
- nStock & Cash Reconciliation
- nOperational Risks & Controls
nIT Systems
- nUnderstanding of the functional purpose of each system used in day-to-day processing
- nUnderstanding of how the data in the various systems is interrelated.
- nRisk Management
- nUnderstanding and consistent application of key control activities within day-to-day processing
nEXPERIENCE:
n24 months as Technical Coordinator
- nCA/ MBA (Finance)/CFA or B.com with at least 1 years experience in people management role.
- nKnowledge of Capital Markets Essential with the knowledge of the investment management/asset servicing industry (preferable), with Minimum 6-8 years of experience in the capital market domain.
nWorking with Us:
nAs a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
nMovement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
nWed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
nReasonable accommodation
nNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
[Confidential Information]
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nWe hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
nApply today and talk to us about your flexible working requirements and together we can achieve greater.
