Team Leader - Housekeeping

n'Why work for Accor
nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS'

nMain Duties:

nAdministration

• nEnsure updating of all departmental records pertaining to attendance, duty allocation, extra cleaning, store requisitions, lost & found, mini bar operations, inventories, guest comments and incident records

nCustomer Service

• nMeet with guests on a regular basis to ascertain their views on services of the department.

nFinancial

• nAssist the Assistant Housekeeper in ordering of supplies
• nCarry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager
• nEnsure zero wastage of supplies, manpower and energy

nOperational

• nTo maximize performance and efficiency of the department by the correct allocation of areas to associates
• nCarry out stipulated trainings as per the departmental manual
• nEnsure correct use of all supplies provided to associates. Periodically check all equipment to ensure correct usage.
• nEnsure correct maintenance of log book and all departmental records

nPersonnel

• nCarry out daily briefings, training, grooming checks and marking of attendance
• nCarry out departmental induction programs
• nConvey to Assistant Housekeeper any concerns raised by associates
• nEnsuring redressal of any associate complaints / issues

nOccupational Health & Safety

nEmployee Responsibility

nAll employees to safeguard their health and safety, and the health and safety of others, in the workplace.

nReplacement and Temporary Mission:

nBe ready and responsible for any job, which may be assigned by the Management.

• nDiploma / Degree in Hotel Management
• nExcellent communication skills and a professional presentation
• nStrong interpersonal and problem solving abilities
• nHighly responsible & reliable
• nAbility to work well under pressure in a fast paced environment
• nAbility to work cohesively with fellow colleagues as part of a team
• nAbility to focus attention on guest needs, remaining calm and courteous at all times