Fund Services
- To deliver service / reports to Country Stakeholders/clients in accordance with requirement and timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met.
- To ensure accurate calculation and posting entries in relation to valuation including management fee, expenses, performance feeetc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum and related documents such as fund's SLM.
- To ensure accurate capturing of trades / prices / Corporate Actions/ FX rates data and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation.
- Responsible for fundamental cash monitoring for the assigned clients, i.e. monitoring cash positions of clients and prepare cash projection reports.
- To be responsible for daily activities, cash & trade reconciliation.
- Preparing Portfolio Valuations, investment compliance reports or other reporting, as required.
- To ensure proper and accurate calculation and posting of management fee, expenses, performance feeetc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum.
- Recording and disbursing dividends either by payment or re-investment.
- Calculating and disbursing payments of fees to the investment manager/advisor, custodian, administrator and other service providers as required.
- To ensure fund administration services fees are settled by the client on timely manner.
- Communicate with CPC and other relevant parties on daily operational issues (under appropriate supervision of Senior/Manager) and regular services review.
- To liaise with internal customers/stakeholders and senior team members to ensure completion of complex or exceptions-based process actions.
- To ensure clear and smooth communication with Fund Accounting Team, Transfer Agency Team, Fund Compliance Team, Custody Team and other operations team for timely updating / maintenance of client records.
- To support Assistant Manager/Manager/Senior Manager, handle and delivery assigned ad hoc project within the deadline.
- Manage and avoid risks to clients, Bank / Group by ensuring prompt and accurate reporting to clients / management, timely rectification and / or monitoring of any discrepancies.
- To provide accurate statistics relating to Key Risk Indicator (KRI) and Key Performance Indicator (KPI) to help measuring and meet division objectives.
Risk Management
- To ensure all control/operating procedure and documentations are properly followed. To ensure compliance to all established procedures, regulations and the Group Guidelines.To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.
Governance
- In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- To deliver best in class service in accordance with established procedures, regulations & laws to protect client interest and to exceed client expectations.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
People And Talent
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Key Stakeholders
- SSO Management team in Hub, Group and Country.
Other Responsibilities
- Embed Here for good and Group's brand and values in SSO,
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Skills And Competencies
- Spot Opportunities
- Communication
- Collaborate
- Deliver Sustainably
- Achieve Results
- Solve Problems
Qualifications
3 to 5 years of relevant work experience in the following areas
- Good knowledge of fund administration services including fund valuation Mutual / Hedge funds and offshore private funds;
- Good attention to detail with high levels of accuracy;
- Ability to work independently with minimal supervision and able to handle variety of fast changing situations in terms of work pressure and clients requirements;
- Strong communication, client servicing and problem solving skills;
- Excellent inter-personal and communication skills and the ability to adapt these to work with both external and internal clients;
- The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
