The Company
Egon Zehnder (www.egonzehnder.com) is trusted advisor to many of the world's most respected organizations and a leading Executive Search firm, with more than 550 consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue-chip client base across all industries and operate at the Board and senior management level.
Knowledge Centre India (KCI)
Established in January 2005, KCI in Gurgaon, works in close collaboration with the Global offices of Egon Zehnder. There are 5 teams that make up KCI: Research, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT.
Your Journey at Egon Zehnder Starts Here
At EZ, you have the opportunity to deliver digital transformation initiatives across the globe for the organization. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a Best Place to Work.
Requirements
The Position
Team Leader - CV Capture
The position will be responsible for the day-to-day operations of CV Capture team. This will entail managing a team of 20-25 team members working at different levels, as well as workflow management to assist the team to manage day to day allocation, scoping and delivery of incoming global requests.
The incumbent will report to Assistant Manager.
Shift Timings: Flexible as per business requirement.
Principal Responsibilities
- Client Centricity - Communicate and set expectations with the Client. Should be able to convert needs into requirements
- Quality Focus - Ensures quality output - doing things right the first time every time. Must have led or worked on Quality Improvement Projects
- People Management/Team Building/Training mechanism - building a strong performing team
- Analytical bent of mind/Attention to detail/ should be able to understand and analyze data and take actions/ Solution orientation
- Identifying and Driving Efficiency - Monitoring productivity and consistently upping the bar (Productivity Management)
- Hands-on Problem-Solving capability
- Out of the box thinking and Innovation/Automation of processes or part of processes. Should be able to identify areas which require validation or mistake proofing
- Process mapping and re-engineering
- Build a robust KRA based performance management process for the team
- Manage shifts - Streamlining 24-hour operations shop with shifts involved - able to implement sound work allocation techniques
- Showcase thought leadership to build creative and insightful solutions
- Bring outside in perspective to enhance efficiency and effectiveness of existing processes
- Prepare dashboards on key metrics for senior management
- Foster a culture of agility, elite performance and innovation.
Candidate Profile
- Independent thinker with business acumen and industry knowledge.
- Thought partner who can brainstorm with other managers on developing need-based MIS systems to ensure flagging of any concerns proactively
- Excellent knowledge of MS Office; Collate and manage a data repository for the team, data analysis and preparing dashboards/reports etc
- Must have prior relevant experience in Project Management wrt planning, developing, and executing project
- Overall 8 years of experience with min 3 years in a project management
- Experience of working on Digital Transformation, Process automation, Transitions and Setting-up of teams, will be a bonus
- Must have: PMP Certification
- Preferred - Knowledge of Lean/Six Sigma, Agile, Scrum Master
Benefits
Benefits
Benefits Which Make Us Unique
At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!
Benefits Highlights:
- 5 Days working in a Fast-paced work environment
- Work directly with the senior management team
- Reward and Recognition
- Employee friendly policies
- Personal development and training
- Health Benefits, Accident Insurance
Potential Growth for you!
We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.
Location
The position is based at Egon Zehnder's KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32.
EZIRS Commitment to Diversity & Inclusion
Egon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion or remuneration.
Egon Zehnder is an Equal Opportunity Employer
Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
