- Accountable to Provide AP and Procurement support to the buyers / customers
- Accountable to review daily, weekly and monthly tasks performed by the teams.
- Accountable to Liaise with finance controllers and to manage any expectations in line with GBSL Scope
- Should Involve in audit and compliance.
- Assist team during the month end close for P2P
- Accountable to work on the areas of operational improvement to ensure efficient and effective processing of P2P
transactions
- Accountable to prepare the monthly key performance indicators dashboard
- Accountable for conducting reviews with team members on KPI's assigned and guide them on improving the
performance
- Accountable to handle escalations and initiate actions for resolution
- Ensure self and team members adherence to processes and policies
- Ensure effective people management, development of the team members and operations team
- Regular governance call with customers and implement necessary corrective action suggested by customers.
- Ensure reduction in customer escalation on month on month by identifying root cause along with permanent
corrective action.
- Develop robust talent of team members, Regular Training to team members, Internal role transfer readiness
framework and creating backup for critical roles
