Job Responsibilities:
Oversee and manage all client accounts across India.- Ensure client satisfaction by addressing their needs and concerns promptly.
Maintain strong relationships with clients to ensure long-term engagement and business growth.
Handle and coordinate printer services for accounts across India.- Ensure all printers are functioning optimally and meet the clients requirements.
Troubleshoot and resolve printer issues promptly to minimize downtime.
Recruit, train, and manage a team of printer engineers.- Assign tasks to printer engineers based on their skills and the clients needs.
Monitor and evaluate the performance of the team to ensure high service standards.
- Print Services Application Management:
Manage and maintain the print services application to ensure smooth operations.- Keep the application updated and troubleshoot any issues that arise.
Provide training and support to clients and internal teams on using the application.
Qualifications and Skills:
Minimum of 6 years in managing PRINT infrastructure for customers.- Proven experience in handling printer-related issues and IT networking.
Minimum 3 years experience of Managed Print Services(MPS).
In-depth knowledge of printer operations and common printer issues.- Strong understanding of IT networking principles and practices.
Soft Skills:- Excellent leadership and team management skills.
Strong problem-solving abilities and attention to detail.- Good communication and interpersonal skills to interact effectively with clients and team members.
Job Type: Full-time
Pay: 30,- 00 - 40,000.00 per month
Jadwal: - Day shift
Upah Tambahan: Yearly bonus
Application Question(s):
- Should have prior experience of Managed Print Services
Experience:
- total work: 6 years (Required)
* Print infrastructure: 6 years (Required)
Work Location: In person
Application Deadline: 29/07/2024
