Overseeing staff members and ensuring the accurate and timely invoicing of customers.
Setting payment collection goals and targets for the department.
Creating and implementing a strategy to improve the collection of outstanding credit.
Implementing collection policies and procedures to avoid excessive outstanding credit.
Implementing deadlines for invoicing and payment collection.
Negotiating with customers in cases when nonpayment occurs.
Preparing monthly feedback reports on payment collections.
Remaining informed of any legislative procedural training regarding debt collection.
Training and mentoring of staff members in the collections department.
Maintaining contact with customers in order to minimize the overdue balance.
Contribute to investigating and solving problems in the correct and timely processing of invoices paid by customers (minimizing on account and unapplied balances).
Blocking and releasing customer sales orders in consultation with the supervisor.
Contribute to limiting the buyer credit risk and minimizing the PWC.
