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Guidehouse

Team Lead- AR

Guidehouse
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 2-3 Years
Thiruvananthapuram, Thiruvananthapuram / Trivandrum, Chennai, India
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Job Description

  • Manage and allocate daily work volumes to ensure client SLAs TAT are met.
  • Assist with production for all client-specific processes.
  • Manage day-to-day planning and problem solving related to in-bound work volumes
  • Conduct quality assurance reviews of daily work to ensure high quality is maintained across all processes
  • Development and delivery of routine reports required to monitor and report on team s performance and provide customer feedback.
  • Directly engaging in problem solving on production related issues with team members, as required.
  • Willing to work rotating shifts and workdays based on agreed schedules in order to meet operational and departmental objectives.

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Skills Required

Production
customer feedback
Problem Solving
quality assurance

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Date Posted: 23/10/2024

Job ID: 97583461

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