Develop and Lead a High-Performing Sales Team: Create and nurture a team of Academic Sales Representatives, providing guidance and mentorship to ensure they meet and exceed sales targets.
Establish and Maintain Strategic Relationships: Build and sustain long-term, trusting relationships with high-volume customers, and oversee your team's efforts in doing the same.
Counselling and Course Guidance: Assist students and parents in making informed decisions about the courses offered at RGU, offering expert guidance on course selection.
Exceed Sales Targets: Set and monitor sales targets for your team, working collaboratively to achieve and surpass these targets on a regular basis.
Customer Interactions: Interact with customers (face to face) and educate them about the courses and benefits of choosing RGU and SNU
Lead Conversion: Oversee the conversion of leads received through various channels, ensuring efficient follow-up and closure of sales.
Build Sales Pipeline: Identify potential leads and references through the existing customer base to increase the sales pipeline for your team.
CRM Management: Ensure that the team accurately documents and updates all customer interactions and daily activities using Google Forms and other CRM tools.
Handle Objections and Negotiations: Assist your team in handling objections and price negotiations to generate sales and maximize revenue.
Counselling Expertise: Utilize your excellent counselling skills and proven expertise in academic sales to clarify doubts and queries related to courses, fees, and other concerns, ultimately converting inquiries into admissions.
Guidance to Prospective Students: Take responsibility for guiding prospective students and their parents, providing insights into the learning experience at RGU.