Tandem Applications Support

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As an Application Support at JPMorgan Chase within the Consumer & Community Banking Team, you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally and to grow your career in any direction you choose.

Job responsibilities

• Executes both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm.
• Work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming
• Learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on application Support concepts and 3+ years applied experience in Tandem
• Experience in system design, application development, testing, and operational stability
• Proficient in Tandem Support
• Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
• Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Exposure to cloud technologies